Description · Phones are fully functional and tested with a battery health of above 85%. Cosmetic Condition · Mint Condition (Only Phone & Cable) We describe the cosmetic condition of our items using the based grading system: [NEW] [LIKE NEW] ALMOST NEW SHOWING MINIMAL OR NO SIGNS OF WEAR [MINT] HAS SOME MINOR SCRATCHES OR NICKS [GOOD] SHOWING SIGNS OF NORMAL WEAR WITH SOME SCRATCHES [FAIR] HAS MANY SCRATCHES AND/OR NICKS [POOR] HEAVILY USED WITH MANY SCRATCHES AND POSSIBLY DENTS/CRACKS Have a complaint? In case of any issue; the shortest, fastest and the most efficient way to resolve any issue/problem is to contact us. We guarantee to respond within one business day and to resolve the issues until you are completely satisfied. Shipping & Handling We ship through FedEx Ground/USPS Priority/USPS First Class depending on item to be shipped. Handling time is 1-2 business days. Weekend (Saturday & Sunday) and all other Federal or State holidays are excluded from business days. Expedited services are not available for non-contiguous states of Alaska and Hawaii and all off-shore United States territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. Orders with post office boxes or APO/FPO addresses will be shipped through USPS. Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. There will be 20% restocking fee of order total if any item being returned was not defective when buyer received it or being returned for a reason the seller is not accountable for and the return shipping will be paid by the buyer. Please note that the transit times may vary, particularly during peak periods. For international buyers; the return shipping will be paid by the buyer in any scenario whatsoever. Note: By buying from us you agree with all of our policies. Thank you for spending time on our listing!